Trade Unions: Strength or A Threat? 1

When the term ‘trade union’ is mentioned to an employer in Malaysia, it’s normally perceived to be ‘trouble’ and is more often than not opposed within the management team. This however, is not the case in many other countries where the Union plays an important role in bridging the gap between business objectives and workers’ welfare. The Industrial Relations Act 1967 contain provisions on union recognition, collective bargaining, picketing, strike,

The Hotelier's Story 4

In this issue we feature Sunny Soo, the General Manager (GM) of Pulai Springs Resort. Sunny comes with 24 years of experience and began his journey as a waiter at Merlin Inn Hotel Johor Bahru after graduating from SAL College in Hotel Management at the age of 20. Within months he was promoted to Supervisor and then later as Captain of a restaurant.  After 2 years, his GM advised him

Tackling Performance Issues /MCs 1

Managing capability issues at work can be a daunting task for employers. In this article, I’d like to provide you with a simple guide on the requirements of the law and best practices to solve any such issues you have. Step 1 – Diagnose the problem Before you fix any poor performance, you have to understand the root cause of it. This could be poor morale, low engagement levels, company

The Hotelier’s Story

 In this issue we feature Michael K.W. Bay, an entrepreneur, consultant of hospitality and service related industries; and the Liaison Committee with the Malaysian Association of Hotels (MAH) Johor Chapter. Previously, he was the CEO of a Johor-based chain of Wellness and Skin Care Spa. For over 10 years, Michael was the CEO behind the operations as well as sales and marketing of the first back-to-nature SPA resort in Johor. 

The Hotelier's Story 1

In this issue we feature Mahadi Mathana, the General Manager of KSL Resort Hotel. Brief background on previous experience as well as hotels/resorts worked in I have been 42 years in the hotel industry and have worked with hotels of 5-star status throughout Malaysia, namely The Shangri-La, Hilton, Mandarin Oriental, Swiss Garden, Equatorial and finally in Johor Bahru with the pre-opening of the Eden Garden Hotel (now Berjaya Waterfront) and

The Only Accounting Firm with 6 Hour Work Days 1

Would you believe the possibility of working just six hours a day? Well you can if you’re an accountant at NK Associates. The accounting firm based in Puchong, Selangor originally applied the system when its principal partner, N Krishnan was inspired after Sweden announced its own adjustment in office hours. Krishnan explained that the main focus of this model is to strike a balance between work and leisure without compromising

Variation of Contractual Terms in Employment Contracts

This could range from removing and /or reducing benefits such as 13th month bonus, imposing longer hours of work / more working days in a week, medical benefits, temporary shut downs or changes to leave provisions to name a few. It is common for employers to incorporate a clause in a contract allowing for variation to happen at any time. The big question would be whether the clause itself is

Saudi’s Resume Interest in Pengerang

Reuters reported that Petroliam Nasional Bhd (Petronas) and Saudi Aramco are expected to sign an agreement to collaborate in the country’s Refinery and Petrochemical Integrated Development (RAPID) project in Pengerang valued at US$27bil. They will sign the agreement during a weekend visit by Saudi Arabia’s King Salman Bin Abdulaziz Al-Saud to Malaysia, Prime Minister Datuk Seri Najib Razak said in a statement. Bilateral trade between Saudi Arabia and Malaysia has

Things to Look Out for in an Employment Contract – Part One

There are laws surrounding employment, primarily the Employment Act 1955 and the Industrial Relations Act 1967. This article serves to explore the key considerations in employment contracts and how employers can further enhance their own set of contracts. Terms related to Probation We sometimes get tremendously bogged down by work and we fail to look into the finer details of what’s going on at work. For example, if an employee’s

The Hotelier's Story 1

In this issue we focus on Ivan Teo, Chairman of MAH Johor Chapter, General Manager of Pondersoa Golf & Country Resort and General Manager of Rawhide Sdn Bhd. Brief background Ivan has been in the hospitality industry for 20 years, predominantly in Golf Resorts.  After graduating in Hotel & Tourism Management in Switzerland, he worked for one year there and returned to work in Singapore to be with the Shangri-La,