December 7, 2017

The Anatomy of the First Bite 1

We can all agree that there is a universal sense of excitement surrounding the first bite of food. Whatever our background, we all share a love for a great food experience, whether at work or at home, alone or with friends. To prove this notion,  foodpanda conducted a survey across nine of its markets (namely from Bangladesh, Brunei, Hong Kong, Malaysia, Philippines, Pakistan, Singapore, Thailand and Taiwan) and received more

Malindo Air Enhance Customers’ Experience

Malindo Air, CAPA 2016 Asia Pacific Regional Airline of the Year, has successfully implemented an omi-channel contact centre solution from Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimisation, self-service and 6th time recipient of the Frost & Sullivan Asia Pacific Outbound Systems Market  Share Leadership Award. The unified platform known as Aspect Unified IP helps to align Malindo Air’s customer care infrastructure and customer service processes