Have You Ever Been Conned by a Third Party Agent for a Financial Consultation?

Reading Time: 2 minutes

We know how you feel. You were in dire need for someone to come and help you sort out the financial mess you were in and were feeling vulnerable and almost had to trust anyone who could promise you deliverance from the clutches of debts that were sucking the life out of you.

Then came along a consultant (from a call on your mobile) who managed to convince you, and perhaps quite easily, into believing that you have found your saviour. You told your story, released sensitive information and after all that information sharing, then came the bill. You felt compelled to pay for the high-priced service that had not even commenced but you still did despite having some doubts about the transaction.

It turned out that your gut feelings were right. You have been ‘duped’! You remembered how you were requested to deal with the Credit Counselling and Debt Management Agency, or AKPK, to restructure your loans under its Debt Management Programme (DMP) right after you’ve made the payments. This made you realised that this consultant did not have the necessary mandate to assist you.

AKPK that is now handling your case has never appointed any third party agents to enrol you into its programme. In fact, AKPK’s financial counselling and DMP are free of charge. You have actually paid for a service that you can actually get for free. Even worse, if you had used your credit card to pay the fees; you had just created more debts.

Such a scenario did happen to a lady from Melaka. She took a loan worth RM200,000 from a credit provider and came to a situation where she began to default on her repayments. Conveniently, a consultant from Kuala Lumpur who claimed to be from AKPK called, and offered to assist her to settle her debt with a fee as much as 10% of her loan value. Drawn by the promise that her financial woes would be over, she was all prepared to pay the fees as agreed. Luckily, a relative mentioned about AKPK’s free services just in time, and after making her own enquiries with the Melaka branch, she quickly enrolled into AKPK’s programme and saved herself from being ripped off of RM20,000.

Money matters are risky when they involve third party agents especially if you are required to pay out a big sum of money. Always check with the authorities or authorised institutions directly on how your financial issues should be resolved and which agents are designated to assist you. In this regard, AKPK is the agency mandated by Bank Negara Malaysia since 2006 to assist and educate consumers in managing their personal finances towards the realisation of a financially savvy society.

The last thing you want to happen is paying a premium price for a service you can actually do on your own or get done for free. That is, if assuming you do get the service.

So, dear readers, for all your financial woes, no matter how desperate you are “Keep Calm and Call AKPK” at 03-2610 7766 or visit the nearest AKPK Branch in your state or log on to www.akpk.org.my.

We’ve got your back… FREE OF CHARGE!